Help Scout Welcomes Toby Gabriner as Chief Executive Officer
Learn how Gabriner's experience scaling B2B platforms and his customer-first philosophy will shape the future of Help Scout amid AI's transformation of customer support.
Articles and insights for company founders and leaders on growing a thriving business and building an exceptional company culture.

Learn how Gabriner's experience scaling B2B platforms and his customer-first philosophy will shape the future of Help Scout amid AI's transformation of customer support.


Fresh perspective, hot takes, and practical advice on building better customer experiences and company culture.