When: Wednesday, June 17, at 12pm Eastern

What You'll Learn:

  • How to build an AI strategy your leadership will back from day 1

  • The top mistakes teams make when getting started (and how to avoid them)

  • How guardrails can be set so AI handles the right conversations get the rest to a human

  • The key to generating consistently accurate, on-brand responses for your customers

  • Lessons learned from teams that are saving hundreds of hours with tools like AI Answers

Alison Groves
Alison Groves

Alison is the Customer Education Lead at Help Scout, helping users get the most out of the app. Connect with her on BlueSky or LinkedIn.

Abigail Phillips
Abigail Phillips

Abigail is the VP of Customers at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn.